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In retail today, the flow of information can be just as important as the flow of product. Every decision you make -- about product, pricing, staffing, or logistics - impacts costs and revenues, and the right systems can help position you for strong growth in today's competitive market place.
Information technology and automation can provide a critical edge, supporting faster decisions, higher margins, and improved rapport with customers. Whether you are a specialty retailer, convenience store, grocery store, drug store or general merchandise retailer, Back&Front has solutions to meet your needs.

How to improve performance

Back&Front Retail Software consists of advanced product, customer, and store solutions that give you new insight into retail business performance and opportunities. We analyze and synthesize transactional, product, and customer data that is already at your disposal. These applications help you make direct, valuable links between your customers and your operational decision-making.
Store Performance Analysis uses analytics to reveal how physical and demographic store characteristics contribute - both positively and negatively - to sales performance, by category, or department across each and every store.
Data Analysis transforms traditional transactional data into the strategic insight required to identify key relationships between categories and products - providing a bridge between this rich data source and key operational decision-making.
Optimize Retail Operations: Built for high-volume retail enterprises, Back&Front EMS Retail products streamline your retail business - helping you improve management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment, multi-channel ordering, store replenishment, forecasting, and order determination.
Attract and Retain Skilled Staff: With employees working varying schedules at multiple locations, excellence in human resources is critical.
Back&Front Human Capital Management functions can help you lower costs in your high-turnover retail operation.
Achieve Profitability: Turn your business data into valuable business intelligence.
Back&Front Budgeting and Planning software gives you the ability to forecast and control your financial future - so you can achieve profitability objectives.
Meet Investor Expectations: Back&Front Financials provides accurate and timely information that improves fiscal accountability and delivers consistent, accurate analysis information for reporting of key metrics.

Convenience Stores

Eroding margins? Rising credit card fees? Increasing operating expenses? Convenience retailers and convenience stores continue to be challenged by shrinking margins, battle intense competition from alternative channels and utilize technology to enhance the customer experience.

Let Back&Front help you turn around loses, refine your image, enhance your customer's store experience, merchandise offerings and decrease operating expenses. Capitalize on your loyalty programs to reward your most profitable customers and retain your shoppers.

In the past, most convenience stores looked about the same. Now companies in the industry are approaching markets with different types of stores and different product offerings. The fastest growing segments of the convenience store market are considered by many to be "nontraditional" stores.

Turn to Back&Front Retail to grow with the complex market demands in retail, streamline business processes and optimize resources.

Drug Stores

Shopping convenience and key merchandise categories drive the success of the drug retail sector. Understanding and using customer behavior to manage your merchandise categories and promotional planning can have direct positive impacts to the bottom line.
Fast merchandise turns and quick capitalization on vendor deals can create back office headaches from matching retail systems to back office systems which can result in additional expenses that cancel out any advantage gained by quick merchandise turn around and/or vendor promotion. Back&Front provides the solutions that efficiently operate both your back-office and store operations with enterprise financial management, human capital management and enterprise performance management. Delivering the lowest possible "Total Cost of Ownership" to build your revenue and improve your margins.

Grocery Stores

Grocers are facing tremendous pressures. Mature formats, intense competition, shopper defection, slim margins and rising expenses challenge the supermarket industry. Alternative formats continue to effect sales. How will you compete in this dynamic marketplace? Back&Front provides you with the solution to deal with market challenges and demands, streamline business processes and efficiently operate your store.

Mass Merchandise

Mass merchandise retailers have optimized their supply chains, optimized their pricing, optimized store locations. So what is left to grow your retail business? Attracting, retaining, and promoting your workforce in a cost effective manner to deliver the right balance between labor costs and customer service levels. The result is improved profits. Back&Front provides the solutions that efficiently operate both your back-office and store operations with enterprise financial management, human capital management and enterprise performance management. Delivering the lowest possible "Total Cost of Ownership" to build your revenue and improve your margins.

Specialty

Specialty retail excels by offering high levels of product expertise and customer service. This requires knowledgeable, motivated associates. Yet, employee turnover remains high, creating challenges to cost effectively serve customers with well-informed store associates. Since labor remains one of the highest costs affecting a retail business, it is critical to attract, retain, and grow productive associates to serve your customers. Back&Front provides a comprehensive set of Human Capital Management solutions to get the most from your associates, resulting in positive customer shopping experiences that deliver increased revenue and margins. Back&Front Software provides the solutions that efficiently operate both your back-office and store operations with enterprise financial management, human capital management and enterprise performance management. Delivering the lowest possible "Total Cost of Ownership" to build your revenue and improve your margins.

Mass Merchandise

Mass merchandise retailers have optimized their supply chains, optimized their pricing, optimized store locations. so what is left to grow your retail business? Attracting, retaining, and promoting your workforce in a cost effective manner to deliver the right balance between labor costs and customer service levels. The result is improved profits. Back&Front provides the solutions that efficiently operate both your back-office and store operations with enterprise financial management, human capital management and enterprise performance management. Delivering the lowest possible Total Cost of Ownership to build your revenue and improve your margins.

Restaurants

As one of the most labor-intensive in the nation, are you looking to integrate technology into your operations to boost efficiency and productivity as well as enhance the customer experience? Recruitment and retention issues are center stage. How are you recruiting employees, develop their talents and keeping them moving up the career ladder? How are you building and maintaining sales volume? Reducing operational costs? Making better use of existing assets to build new revenue streams?
As consumer demand for restaurants continues unabated and you work to sharpen recruitment and retention efforts turn to Back&Front Retail to help recruit, train and maintain quality employees, develop promotions that are key to increasing sales and profitability and manage financial data to increase the profitability of their business.